ASKfm Help

!!! 😭I can’t login into my main account

contact our Support team: support@ask.fm
Explain them the issue you experience and give them your username. They will ask some questions to verify that you are the real owner of the account and Support team will help you to get back access rights.
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Latest answers from ASKfm Help

hello, how can i stop getting shoutouts? i know i can deactivate seeing them in the questions but i don't want to get shoutouts at all!!!!!!

Sorry, but it is not possible to remove shoutouts.
Remember you can always report shoutouts that you find inappropriate or block user.
We appreciate your feedback!

+ 2 💬 messages

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How to change profile picture?

Simply follow the steps below:
App users: Tap the profile picture and choose photos from your gallery!
Web users: Go to Settings and click on "Change photo"
Remember that your past profile pictures are also visible until you remove them!

+ 1 💬 message

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What is special in VIP ?

t’s our unique way to appreciate our active and loyal users who answer and ask questions daily. VIP users get weekly coin bonuses, additional coins for question and answers, they also get promotion in ASKfm to bring more attention and popularity to their accounts. And other special benefits like unique giveaways and an opportunity to be the first to test new features
What is special in VIP

how can i know if someone blocked me ?

We do not reveal that information as well as we do not notify user whom you block.

How does askfm works?

You can start with just asking and answering questions to attract new followers.
Here you can find the most important info about how it works https://support.ask.fm/hc/en-us
Also, you are always welcome to ask us any question regarding AskFm here, that's what we are for!

there is no option for that, what should I do??

Thanks for question!
There have been some changes and Shoutouts are now sent to all users. Check your inbox for new fresh questions!

How to send a picture to someone

We do not have chat option, but thanks for your suggestion!
We took your feedback under the consideration!

Language: English