I have been trying for a long time but I still can't register. It said I had to agree to terms of use but I did. I don't understand anything. Help me pls!
The server is not in a good state rn tbh. My advice, you could try it again tmr or after the sm finish repairing the server -ewi
I have used all the browsers but it doesn't seems to works......
There's so many people trying to access the site ㅠ ㅠ I think it's being so unresponsive to some people. Literally, I can't seem to login as fast now either. I guess you have to wait :( But as for now, you have your account so it's fine ♡ -hun
Hey.. if I already registered on exo-l site and then I can't see my L-card due to the traffic, that means I already one of the stars, right? And why does my exo l homepage keep showing "Now, 0 stars?" :/ thanks in advance..hwaiting! ^^
Did you verify your account by clicking the verification email that SM sent? If so, then yes. You're already a EXO-L member. Congrats! Lol, I can't access my L-card too because of the servers right now so don't worry. -hun
my email address already by used but i didnt got any confirmation mail.. need wait or what can i do ? :(
The servers are slow, which is why the confirmation emails are taking long. Either wait until the servers are back up to normal (SM will fix it ASAP, hopefully.) or keep on trying every few hours on a computer/laptop and not a mobile/app because most people are trying to access through there. -hun
I want to ask ... why every time to enroll in EXO-L on the email column is always read 'email is already in use'? and complete registers an error will occur. whether it is due to a lot of EXO-L register?
Have you already used the email for another account? If so, check your email to authenticate it. If not, then try registering with another email and see if it works then. I didn't get as many errors trying on a computer and our admins all tried on a computer and our accounts work fine (except from a few errors lol, we just kept trying and it went through). -hun
i finally got my authentification mail so i tried to log in and i had to agree on membership terms etc. so i wanted to agree and start but nothing happened...is this due to high traffic or is the button not working? ..:/
this is due to high traffic, because the server crashed again. Please keep trying! Fighting :) -S
Hi~ Im curious bout smthg. I have SMTOWN acc but unfortunately i forgot my password. I try to retrieve my password but the page is always error! Pfffttttt! Do you know any easier way to get the password back?
I guess there is no easier way to get the password back, because there are too many people try to get into the SMTOWN website and do the registration. Thats why the server have been over-loaded and the pages become error. -S
please help me even though you really tired with this kind of question. when I tryin to sign up and subscribed it said 'check that your email is not already registered' what that's mean?
Do check our twitter favorite for details tutorial dear. I just posted it -ewi
hey!! where can i check my email? is it on Outlook.com?? help!!
Look on your inbox mail -ewi
i'm waiting for my email rn.. but still not yet!!!
Have you try clicking the resend verification email yet? Like simultaneously till a dialog box pop up? -ewi
i can't found the question of the quiz? please tell me
You need to click their name so the question will pop up dear:)-ewi
um my friend and I are having problems with the new website. The authentication email isn't showing up in our inboxes...we both keep refreshing the page but it won't work...
Try clicking the resend verification simultaneously till "verification email has been sent" dialogue box pop up -ewi
can i ask you something. why my email is already use? Is that a sign of the registration? "your email already use" why i don't have email or can't login? sorry my english so bad hehe
Have you try login with that email! Or click the search acc info ?-ewi
I've try to press the button, but it's not working.. btw, hv u done register it?
...then maybe have to wait, because the website is kind of crash down from this afternoon until now...so...don't be upset~ It will going to be fine:)) Yes, I have done my register this morning:)) -S