ASKfm Help (@askfmhelp). Ask me anything on ASKfm

How do i rid get of all my ask FM accounts except for one

9 days ago

Hi,
if you are still able to log into your old accounts, just follow this link to remove them: https://support.ask.fm/hc/en-us/articles/115008686388-How-do-I-cancel-my-ASKfm-account-

But if you do not remember their passwords, contact our Support team and we will help you remove the accounts you do not use anymore. Our email: support@ask.fm

I can not log in because I forgot my password. The email that is used to change the password has been changed by a hacker ... I need a new password so I can change the email !?

9 days ago

Hi, to change a password we need that you contact us via email.

We will send you secret link that will help you to change both email and password.

Why I can't edit the information in "About myself" until I change my email address? I don't have that many emails!

9 days ago

Hi, you do not need to change email every time you want to change something in "About myself" section.

If you notice any notification saying that you need to change email, contact our Support team via support@ask.fm and they will check the issue you experience.

How to mark message as private ?

16 days ago

Hi, we do not have feature to chat.

All your questions remain private only until the other person answers them. After the answer has been posted, everything is public.

If you were having any issues with connecting to ASKfm..

22 days ago

Try to open your app now.

Everything should be working all right.

If I workout in the morning is it better to eat before or after exercising?

Fjona Emretton

22 days ago

My perfect workout routine consists of scrolling ASKfm so I can eat during my workout.

How do I see responses to my question?

29 days ago

You will receive notification when someone answers your question.

Turn on notifications on your Settings.

How to know that the other person has block us?

29 days ago

Secret tip:
Try to like that persons post. If your like is removed, it means that the person has blocked you.

P.S, Just make sure that you are able to like other people profiles and this is not some kind of error 😳

How can i upload videos on ask as i find no option available to upload from gallery?

about 1 month ago

Yes, that is true. If you use Android, option to upload video from gallery is not available.

Seize the moment, take videos via ASKfm app and upload it directly to your account!

Is this anonymous can my friends see this?

about 1 month ago

Dear anon,

nobody can see who you are.

How about getting a random question from shoutout instead of Askfm database,i mean when we choose"get random question" option ? It will be more fun, right?

about 1 month ago

Thanks for suggestion ;)

Random Shoutout is a great idea! We have shared your suggstion with our team.

Hi i ask someone a question, but I want to delete this question before he see it, can I

about 1 month ago

Hi, if you have already clicked button to send your question, it is not possible to remove it anymore.

How do I receive notifications? When i try to open the notification from the settings on my iPhone askfm app doesn't appear

about 2 months ago

Hi, we need to get some additional details to understand what is the issue you experience.

Please contact our Support team via this mail: support@ask.fm

Tell your device model, app version, username and screenshot of this issue.

Waiting to hear from you again soon!

P.S. Please make sure that you use the latest app version.

Shoutout?..what ia that

about 2 months ago

Get all answers in this video 👇

Can i delete question i asked?

about 2 months ago

Just like words - when spoken, they cannot be taken back.

Hey every time i start the app it says "this version is no longer supported" "tap here to download" but i have the last version of the app

2 months ago

Hm, thanks for reporting this issue.

Please write to our Support team and let them know which app version you use and additional details thatmight be useful.

Here is a link to contact Support team: http://bit.ly/ASKfmHelp

Is it possible that I get a notification, someone sent you a question 😎. While it's a random question sent by the app ??

2 months ago

Hi, you do not get notifications for random questions sent by ASKfm.

This was some ASKfm user who sent it to you 😊

how do you protect us from harmful links and hackers?

2 months ago

Your safety is our priority. We understand we have a responsibility to the hundreds of millions of people who use our service every month.

This is why we have developed tools so ASKfm users of all ages can take control of their experience, and make it not only safe, but fun, positive and fulfilling too. This include not only 24/7 moderation of posted content from our side, but also you to have a chance to easily report any content you find inappropriate.

Check out our Safety Center to get useful tips on online safety: https://safety.ask.fm/

On scale 1-10, how angry do you get because of slow internet?

2 months ago

When I need to ask a question - 6.

When I need to answer a question - 7.

When I see that I have been tagged in a question but I have to wait an eternity to check it - 100000.

How can I recover an account after it has been stolen?

⇏ ๒คt๓คภ☁️

2 months ago

First thing - click to Login and then choose "Forgot password". It will send you a link to your email to change your password. In this way you will have a chance to get a new password and get back into your account.

If the hacker has managed to change the email that is connected with your account, contact our Support team to verify that you are the real owner of this account. They will give it back to you!

Here is a link to contact the Support team: https://support.ask.fm/hc/en-us/requests/new

How can I check my account? I feel Prepared

⇏ ๒คt๓คภ☁️

2 months ago

Please write to support@ask.fm and they will check your account.

How to get likes?

2 months ago

You just gave a really cool, verging on epic, answer, but you haven’t received any Likes. What’s up with that?

Get your awesome answer out there! You can easily share your answers with your friends on other social networks in case they missed it on ASKfm.

Do not forget to send some Shoutouts and like other user posts. In this way you will get new followers to give you some likes.

Is there a way i could delete all my answered questions at once ?

3 months ago

Hi,

you can delete all your questions at once, but there is no way to remove all answered questions at once.

You will need to remove each of your posts separately.

When I block someone, she can still see my profile?

3 months ago

Yes, but she will not be able to ask you questions or like your posts.

I don’t get notifications anymore and my notification feature is on. Is there a way to explain such?

3 months ago

We will need to get additional details from you to understand the cause for this issue.

Please contact our Support team via this link: https://support.ask.fm/hc/en-us/requests/new